Pandemic Protocol: Three Communications’ Best Practices

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COVID-19 has thrust millions of employees from corporate offices to the kitchen table, closet workstations and basement laundry rooms. The world is experiencing accelerated digital transformation during a time of unprecedented change. As leaders lead their people during the pandemic, clear and consistent communications may help to keep businesses afloat. Here are three communications’ best practices that may help your clients, your people and your business:

  1. Communicate to your clients and employees why your business may change in the ‘new normal’, how this change may impact them and the possible benefits.
  2. Communicate how your business practices may change and when you expect changes to take place. Share what you know now.
  3. Communicate regularly. Keep your clients and employees well-informed.

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