Choosing Your Video Wall: Guide for Enterprise

An enterprise video wall display showing the Century AV logo. Learn more about enterprise-tier video wall systems at CenturyAV.com.

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Staying ahead of the industry means utilizing the power of cutting-edge technology like the video wall. Whether you’re looking to enhance your boardroom, control center, or corporate lobby, the right video wall can make all the difference. However, with a plethora of options available, choosing the right solution can be overwhelming.

That’s where we come in. At Century AV, we understand that selecting the perfect video wall isn’t just about picking the latest and greatest technology. It’s about finding a solution tailored to your unique needs, ensuring seamless integration, and providing long-term support. We designed this guide to help you navigate the complexities of video wall selection, offering practical insights and expert advice for enterprise professionals like you to ensure you make an informed decision.

Join us as we delve into the critical considerations for choosing your video wall, explore the myriad benefits of an optimal solution, and highlight the common pitfalls to avoid. With our data-driven insights and commitment to excellence, you’ll be well-equipped to elevate your enterprise’s visual communication to new heights. Let’s get started on your journey to a more connected and visually stunning business environment.

Understanding Enterprise Video Walls

What is an Enterprise Video Wall?

An enterprise video wall is a large-scale display system designed for professional environments. It typically comprises multiple individual screens (or tiles) arranged seamlessly to form a single, cohesive visual display. These systems are in various settings, such as corporate boardrooms, control centers, lobbies, and conference rooms, where they serve as powerful tools for communication, collaboration, and information dissemination.

Critical Components of a Video Wall

  • Display Panels: These are the individual screens that make up the video wall. You have options like LED or LCD panels, each with specific advantages in terms of brightness, resolution, and energy efficiency.
  • Video Wall Controller: The hardware or software that manages and synchronizes the content displayed across the panels, ensuring a unified and seamless visual experience.
  • Mounting System: The mounting system is the framework that supports the individual panels, allowing for precise alignment and easy maintenance.
  • Content Management System (CMS): The software that enables users to manage and control the content displayed on the video wall, including real-time data, videos, images, and presentations.

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Applications of Video Walls in Enterprise Settings

  • Boardrooms and Conference Rooms: Enhance meetings with high-definition visuals for teleconferences, presentations, and data visualization.
  • Control Centers: Provide real-time monitoring and data analysis for operations, security, and logistics management.
  • Corporate Lobbies and Reception Areas: Create a visually impactful entrance with dynamic content such as company branding, news updates, and interactive directories.
  • Training and Collaboration Spaces: Facilitate interactive training sessions and collaborative workshops with high-quality visuals and touch-enabled displays.

There are many other applications of video walls. However, for now, you get the idea. Let’s move on to what to consider when choosing your video wall solutions (and solution provider).

Key Considerations When Choosing a Video Wall

A simple video wall configuration for a boardroom that was installed by Century AV. Learn more at CenturyAV.com.

Whether it’s a public display or a boardroom AV project like that shown above, Century AV is there for your organization every step of the way.

Display Technology

The first thing to consider is where you intend to install the video wall. The display technology you use will need selection based on the location. For example, if the video wall is in a bright area like a bright lobby or even outdoors, then you’ll want to choose a display type that provides a bright image. For example, traditionally, LED displays provide a brighter picture than their LCD counterparts, making the LED the appropriate choice for bright environments.

The second consideration is the resolution. Resolution is dependent on the media played, but the highest resolution available is the best option to ensure the crispest image. It is imperative if media is stretched over multiple displays to provide a large video wall-sized image (or video). In this scenario, you need an appropriate resolution for the displays that can maintain high-resolution media on a larger scale. Hence, your video wall media is crisp and clear.

With new technologies popping up at an alarming rate, without contacting a professional like the team at Century AV, you run the risk of getting outdated technology. New technologies like Samsung’s microLED displays and other such advanced technologies could enhance your project and ensure future integrations are straightforward and without the need to replace the entire system. (1)

Size and Configuration

The size and configuration of a video wall depend on the size required and the viewing distance. For example, a closer video wall may only need 4 or 6 displays if viewed from a relatively near proximity. However, suppose you intend to have the video wall take up an entire wall with a viewing distance of 15 feet (for example). In that case, more displays and configurations might be the best solution.

Content Management System (CMS)

The content management system for a video wall is like the heart of the system. The CMS typically runs on a standalone media player device suited for commercial applications. Unlike media players you find for residential use, manufacturers design and test commercial media players for long-term, even constant use. (2)

These robust commercial players usually come with some form of software that enables setting the resolution, number of displays, and other vital settings to ensure the video wall performs as intended.

Installation and Maintenance

Unfortunately, many organizations look first at the technology and treat installation and maintenance as an afterthought. This approach couldn’t be more wrong. The best solution is to choose a reliable technology partner, like Century AV, before selecting display types and media players. 

Why? A professional who works with video walls day in and day out will know the best technological solutions that will work with your chosen space where you want the video wall installed. Furthermore, professionals like our team can often find you more robust equipment that typically is not available to the general public (big box solutions are not an excellent way to go for commercial AV systems as they lack the robust design and build needed for continuous commercial applications).

Maintenance is another critical consideration when selecting a service provider for your video wall. After all, new and robust technology often requires firmware updates and sometimes setting adjustments to suit changing technologies and software updates. Here is where a reliable solution provider is crucial – if your equipment goes down, you will need someone who can respond quickly and professionally to ensure your operations continue uninterrupted.

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Benefits of an Optimal Video Wall Solution

Aside from the greatly enhanced environment that a video wall provides, there are a number of benefits that you might want to consider:

Enhanced Communication and Collaboration

Video walls improve information sharing and decision-making. After all, as the saying goes, ‘ a picture is worth a thousand words.’ So, what might a video wall say? The immersive nature of video walls means that there is a greater chance for viewers to have impactful experiences, which helps them retain information shared during said experiences.

Improved Aesthetics and Professionalism

Again, a robust video wall greatly enhances viewer experiences by impacting company image and visitor impressions. People often consider video walls to be advanced forms of media sharing, which in turn identifies your organization as a leader in providing meaningful and impactful media to your intended audience.

Scalability and Flexibility

One crucial factor in creating a robust video wall solution is the ability to adapt and grow with business needs. A professional AV expert, like our team at Century AV, can ensure that the video wall technology chosen is capable of future expansion without requiring complete system replacement. So, working with a professional can significantly enhance and improve the video wall system’s future growth potential.

Cost-Effectiveness

A cost-effective solution for your video wall is not necessarily going to be the cheapest option. Professional AV technicians often provide a robust, commercial-grade system to ensure that the technology has the longevity required to save your organization not only future headaches but also future expenses relating to replacing poorly chosen equipment. Keep this fact in mind – you really do get what you pay for, and when it’s a video wall project, getting the best value means that the equipment will last without needing replacement in the near foreseeable future.

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Common Mistakes When Choosing a Video Wall

We see three mistakes commonly repeated by businesses who neglect to invite a professional AV service provider to the project. These are the top three common mistakes companies make when in the decision-making process for a video wall project:

  1. Ignoring the Room Environment
    1. Considerations for lighting and viewing angles are neglected, leading to the incorrect choice of technologies.
  2. Underestimating Content Needs
    1. Ensuring the CMS and media player can handle current and future content demands is another issue with selecting the wrong equipment.
  3. Overlooking Maintenance and Support
    1. The importance of a comprehensive support plan is not something that one should overlook. Support for advanced technologies like video walls is crucial to ensure that the platform’s operation is effective and successful. As mentioned, equipment is often in need of firmware updates as technologies improve, and this is not something that is best left until the system stops working. In fact, utilizing a solid support base like that provided by our team at Century AV also includes training to ensure that you and your team are appropriately versed in display system operation. As you can well imagine, appropriate operation is crucial to the overall success of your video wall installation. Only a robust support system (and provider) will ensure that this is the case for your video wall installation.

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Choosing the Right AV Partner for Your Video Wall Needs

A simple graphic representing choices. Learn about your choices for a video wall at CenturyAV.com.

Why Century AV Stands Out

At Century AV, we take our role in your audio-visual implementation very seriously. In fact, one of the primary reasons we keep hearing from new companies is that many other AV ‘solution’ providers seem more interested in the initial sale and not so interested in the future support of their clients. At Century AV, we pride ourselves on our top-notch support. When you choose Century AV, you select a technology partner that intends to stick around and provide you and your team with the long-term support and advice you deserve.

Please take a look at our client testimonials to learn more about how we operate here at Century Audio Visual.

Making the Best Choice for Your Enterprise

Choosing the right video wall for your enterprise is more than just a technological decision; it’s a strategic investment in your company’s communication, collaboration, and overall professional image. By considering factors such as display technology, size and configuration, content management systems, and maintenance requirements, you can ensure that your video wall meets your current needs and scales with your future growth. 

At Century AV, we’re committed to providing you with the expertise and support necessary to make an informed decision, guaranteeing a seamless integration and long-term success. Contact us today for a personalized consultation and take the first step towards a more connected and visually stunning business environment.

FAQs about Enterprise Video Walls

What is the typical lifespan of a video wall?

The lifespan of a video wall varies depending on multiple factors, including the technology used, the quality of the components, and the operating conditions. Here’s a breakdown of what you can generally expect:

LED Video Walls Lifespan

  • Lifespan: LED video walls typically have a lifespan of 80,000 to 100,000 hours.
  • Factors Affecting Lifespan: Factors such as brightness settings, operating hours per day, and environmental conditions (e.g., temperature, humidity) can influence system component lifespan.
  • Video Wall Maintenance: Regular maintenance of AV components can help extend the lifespan. It includes cleaning the screens, ensuring proper ventilation, and replacing faulty components as needed.

LCD Video Walls Lifespan

  • Lifespan: LCD video walls generally have a lifespan of 50,000 to 70,000 hours.
  • Factors Affecting Lifespan: The backlighting method (e.g., LED vs. CCFL), the quality of the LCD panels, and how they are used (e.g., static images vs. dynamic content) can impact longevity.
  • Maintenance: Just like LED video walls, LCDs benefit from regular maintenance to keep them running smoothly and maximize their lifespan.

Critical Considerations for Maximizing Lifespan

  • Brightness Settings: Running the display at lower brightness levels can help extend its life.
  • Operating Hours: Reducing the number of hours the video wall is in operation each day can prolong its lifespan.
  • Environmental Controls: Keeping the video wall in a controlled environment, including stable temperature ranges and humidity levels, can prevent premature aging of the components.
  • Regular Maintenance: Performing routine maintenance checks and cleaning can prevent dust buildup and other issues that might shorten the display’s life.

How much maintenance does a video wall require?

Maintaining a video wall is crucial to ensure its longevity, optimal performance, and visual quality. There are three primary forms of maintenance required for a robust video wall solution: regular maintenance, preventive maintenance, and reactive maintenance. Here’s an overview of the maintenance tasks and their frequency:

Regular Maintenance Tasks

  1. Cleaning the Screens:
    • Frequency: Weekly to monthly, depending on the environment.
    • Tasks: Use a soft, lint-free cloth and a gentle cleaning solution to remove dust, fingerprints, and smudges. Avoid cleaning AV equipment with harsh chemicals or abrasive materials that could damage the screens.
  2. Inspecting and Cleaning Ventilation:
    • Frequency: Monthly.
    • Tasks: Check and clean the ventilation grilles and fans to ensure proper airflow. Dust and debris can obstruct ventilation, leading to overheating and reduced performance.
  3. Software and Firmware Updates:
    • Frequency: Quarterly or as needed.
    • Tasks: Keep the video wall’s software and firmware up-to-date. Doing so provides the benefit of the latest features, security patches, and performance improvements.
  4. Checking for Dead Pixels:
    • Frequency: Quarterly.
    • Tasks: Inspect the display for dead or stuck pixels. While a few dead pixels might not affect performance, a significant number can impact the visual quality.
  5. Calibration:
    • Frequency: Bi-annually to annually.
    • Tasks: Calibrate the color and brightness settings to ensure consistent and accurate display quality across all panels.

Preventive Maintenance

  1. Component Inspection:
    • Frequency: Annually.
    • Tasks: Inspect all components, including cables, cable connectors, and power supplies. Review them for signs of wear and tear, significantly if cables vibrate due to fans or other items. Replace any damaged or faulty parts.
  2. Environmental Control:
    • Frequency: Ongoing.
    • Tasks: Ensure the video wall is installed within a controlled environment that maintains stable temperatures and humidity levels. Excessive heat, cold, or moisture will undoubtedly damage the components.
  3. Structural Integrity:
    • Frequency: Annually.
    • Tasks: Check the mounting system and structural support for stability and security. Ensure that all display panels are secure, firmly attached, and aligned.

Reactive Maintenance

  • Addressing Issues Promptly:
    • Frequency: As needed.
    • Tasks: Respond quickly to any issues such as screen flickering, image distortion, or system failures. Immediate responsive action helps prevent minor issues from becoming major problems.
  • Professional Servicing:
    • Frequency: As needed.
    • Tasks: Engage professional AV technicians for complex issues or repairs that require specialized knowledge and tools.

We recommend that a trusted service provider perform all forms of maintenance to ensure optimal system performance.

Can a video wall be integrated with existing AV systems?

A compatibility assessment is advisable to determine video wall integration capabilities.

Compatibility and Assessment

  1. Evaluate Current AV Infrastructure:
    • Tasks: Assess the current AV systems in place, including displays, audio equipment, control systems, and networking infrastructure. Identify the types and models of equipment you are using.
    • Considerations: Determine if the existing infrastructure can support the new video wall technology. Check for compatibility in terms of resolution, connectivity, and control interfaces.
  2. Select Compatible Video Wall Components:
    • Tasks: Choose video wall components (e.g., display panels, controllers, mounting systems) that are compatible with your existing AV setup. If you are not sure, we recommend contacting one of our AV professionals for further assistance.
    • Considerations: Ensure the selected components can integrate seamlessly with the current equipment, particularly in terms of signal transmission (HDMI, DisplayPort, for example), control systems (Crestron, AMX, and others), and software platforms.

Take a look at some of the options available, such as LG video wall systems. However, keep in mind that professional AV solutions providers like our team at Century AV will offer multiple solutions and technologies for you to choose from to ensure optimal system performance and integration.

Integration Process

  1. Signal Management:
    • Tasks: Integrate the video wall with existing signal management systems, such as video switchers, matrix switchers, and distribution amplifiers.
    • Considerations: Ensure that the signal management system can handle the increased load and complexity of the video wall. Use high-quality cables and connectors to maintain signal integrity.
  2. Control System Integration:
    • Tasks: Configure the video wall to work with existing control systems for unified management.
    • Considerations: Program the control systems to include video wall functions, allowing for centralized control via touch panels, remote controls, or mobile devices. It can simplify operations and improve user experience.
  3. Audio Integration:
    • Tasks: Ensure that the audio output from the video wall is correctly integrated with existing audio systems.
    • Considerations: Use audio processors and amplifiers to balance and synchronize sound across the video wall and other audio outputs. Address any potential audio delay or synchronization issues.
  4. Network Integration:
    • Tasks: Connect the video wall to the existing network infrastructure for content management and control.
    • Considerations: Ensure sufficient network bandwidth and stability to support the video wall’s data requirements. Implement network security measures to protect the AV systems from unauthorized access.

Testing and Optimization

  • Initial Testing:
    • Tasks: Conduct comprehensive testing of the integrated system to identify compatibility issues or poor performance-causing bottlenecks.
    • Considerations: Test all functionalities, including video display, audio synchronization, control commands, and network connectivity.
  • Calibration and Adjustment:
    • Tasks: Calibrate the video wall to ensure optimal visual performance and alignment with existing displays.
    • Considerations: Adjust settings such as brightness, contrast, and color balance to achieve a consistent visual experience across all displays.
  • User Training:
    • Tasks: Provide training for users and administrators on how to operate and manage the integrated AV system.
    • Considerations: Develop user manuals and conduct hands-on training sessions to ensure the integrated system’s efficient and effective use.

Article Sources

  1. “Samsung’s the Wall | MicroLED Displays | Samsung Business | Undefined US.” 2024. Samsung Us. January 30, 2024. https://www.samsung.com/us/business/displays/direct-view-led/the-wall/.
  2. “10 Things to Consider for Your Video Wall’s Content Management System.” 2024. Userful.com. 2024. https://www.userful.com/blog/the-top-10-factors-to-help-you-select-the-right-content-management-system-for-video-wall.
  3. Walls, Video. 2024. “LG Video Walls | Digital Signage & Displays | LG US Business.” LG USA. 2024. https://www.lg.com/us/business/digital-signage/video-walls.

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