In an era where remote work and digital communication are the new norms, audio-visual (AV) systems have become indispensable for any forward-thinking enterprise. However, when it comes to AV solutions, the common pitfall that managers often find themselves in is this: An initial seamless purchasing process followed by lackluster support.
If you’re a manager looking for a reliable AV partner in Ontario, the importance of choosing a local service provider cannot be overstated.
In this article, we’ll delve into why opting for local AV services, like Century AV, gives you a distinctive edge over international vendors. Expect a deep dive into advantages such as quick and efficient on-site support, unparalleled local expertise, and long-term commitment to client success—factors that every C-suite executive should consider before signing on the dotted line.
Advantages of Local AV Vendors
Advantage 1: Local Expertise
Nobody knows Ontario like Ontarians. When it comes to audio video, it still holds true that no one understands our province’s regulations, needs, and desires like our fellow neighbors do.
Century AV has worked with hundreds of local businesses, from small startups to corporate centers, and we’ve worked with them all across our great province (and beyond).
Some of our past works include the College of Opticians teleconferencing systems, where our clients needed an optimal customized system that would function the way they needed and offer solutions to make their work experience stellar. Watch the video interview here to learn more.
Pro Tip: Ask potential AV providers about their experience with local regulations and technologies before making your choice.
Advantage 2: Quick and Efficient On-site Support
Have you ever called what you thought would be a local tech support line and got a person on the other end who seemingly doesn’t care about your issues as they read off a prepared script? In Canada, it happens far too often.
At Century AV, our audio-visual experts are local. We’re your neighbors your friends; we live in your community, and we care about your business.
We invite you to check our response times. If your business has audio-visual, don’t wait weeks for a response. Call us today (you’ll be glad you did). You just can’t get the same support from an international vendor that you will with Century AV; we’re Ontario proud!
Advantage 3: Better Communication
In a digitally connected world, the last thing you need is a breakdown in communication, especially when it comes to mission-critical AV systems. Have you ever found yourself stuck in a cycle of frustrating phone calls, navigating through automated menus only to reach a representative who barely grasps your issue? You’re not alone.
At Century AV, we prioritize clear, effective communication. Our representatives don’t just speak your language; they articulate your specific AV needs in terms that you understand, eliminating any jargon that can complicate matters. But it doesn’t stop there; we take it a step further by ensuring that every point of communication is a two-way street.
Why Two-Way Communication Matters
When it comes to AV systems, it’s not just about getting a solution installed; it’s about creating a symbiotic relationship between your enterprise and your AV provider. For this reason, our technicians stay actively engaged with your team even after the installation is complete. We collect feedback, analyze system performance, and ensure that any concerns are addressed promptly.
Pro Tip: Don’t overlook the power of effective communication when selecting your AV vendor. Before making a final decision, request a consultation or a meeting to assess the communication style and responsiveness of your potential vendor. Gauge their understanding of your needs and their ability to convey complex AV solutions in understandable terms. After all, better communication equates to better service and, ultimately, a better return on your investment.
Advantage 4: Local Economic Benefits
While you get the best service in the industry, it should make you happy to know that Century AV is a local company. We are not owned by a conglomerate operating out of some off-shore tax hideaway. We are a Canadian business owned and operated by Ontarians.
Did you know that in 2020, nearly 70% of consumers in North America focused on shopping locally to bolster local economies? It’s true, according to Statista, and it says something about how we support our fellow North Americans in Canada and the US.
When you provide a need, we provide AV services locally, helping to support our local economy. After all, isn’t it better to work with a fellow Canadian?
Advantage 5: Customization and Flexibility
Larger international vendors might have some shiny things to catch your eye, but their one-size-fits-all mentality will only hit you in the budget. With Century AV, every system is customized to suit your needs perfectly. We don’t pre-package solutions because each business, each scenario, and each use case is different. Solutions should be as you need, not what the vendor needs.
Being smaller and local, companies like Century AV can adapt more quickly to emerging technologies, offering you the latest solutions faster than international vendors might.
Century AV’s Value Proposition
Century AV has stood apart as an industry leader for years. Our value is our integrity, our honesty, and our commitment to getting you the proper AV setup to meet and exceed your expectations. Trust local, trust Century AV.
Don’t settle for less—experience the Century AV difference today!
Consider This Before You Make Your Choice
- Local vendors can offer more flexible contract terms, making it easier for you to add, modify, or remove services without undergoing a bureaucratic nightmare.
- Local vendors can offer more customizable solutions.
- Local vendors like Century AV care more about your business and offer better support.
